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Returns Terms And Conditions

Returns
Customer must notify us within 30-days of order delivery that item would like to be returned. Shipping and handling charges are non-refundable. One of three charges will apply on all returns, whichever is greatest: 1) 20% restocking fee 2) Cost of shipping 3) $5 minimum fee. Items used, installed, damaged, or altered from original condition will not be accepted and returns refused and shipped back at customerís expense. Defective items will be exchanged for same item in same condition as original purchase. No returns of any type will be accepted without RMA number and will be refused or discarded. Must receive return within 14 days of RMA number issuance. Must write RMA numbers on exterior of package so it can be identified. All products returned must be 100% complete. Additional charges will apply or return refused if incomplete. Customer responsible for shipping charges on returned items. Recommend to use carrier that can provide tracking and proof of delivery and fully insure return shipment in case of lost or damage. Customer responsibility to contact shipping company in case of return lost or damaged.

Order Cancellations
Contact us immediately if wish to cancel order. Cancellations not guaranteed.

Incorrect Shipping Address
Ship only to confirmed address that appears on payment order. Customer is responsible for verifying accuracy of address before completing order. If item returned as undeliverable or refuse delivery, order refund will be processed minus restocking fee. We make every effort to ensure packages delivered on time and to correct address.

Warranty
WWarranty claims made directly with manufacturer. No other responsibilities or warranties are expressed or implied. Unauthorized customer warranties or warranties that do not meet criteria as stated by manufacturer will be denied and returned at customer's expense. Unclaimed denied warranties will be destroyed. Mis-shipped, mis-packaged, or mis-delivered returns will not be tracked down and are customerís responsibility.

Exclusions
Manufacturer's warranty does not cover any removal and/or re-installation charges, batteries, transmitters, transmitter cases, damage, or theft of vehicle or any of its contents even if it occurred during warranty period.

Release of Liability
Manufacturer's liability is limited to repair or replacement of product. We and manufacturer shall not be held responsible for any kind of consequential damages or personal injury caused directly or indirectly by failure of product.

Shipping
We heavily stock most of our items so that we will be able to ship your order within 2 - 3 business days. You will be notified if your order has been delayed or canceled for whatever reason.

Sales Tax
Car Alarm Depot collects sales tax on items shipped to anywhere in the state of California.

Security
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We at Car Alarm Depot care about your privacy. We know you care about how your personal information is used and shared, and we appreciate the trust you place in us.

Sharing
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

Promotions
From time to time, we may use the information we collect to notify you periodically about new products, services, or special offers we think you will find valuable. If you do not wish to receive those promotional e-mails from us in the future, please let us know.

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